Users cannot adjust guillotine glass; limit, belt and remote pairing are service jobs. The motor rarely fails, and when it does it is replaced on site rather than repaired. Six-monthly maintenance largely prevents adjustment problems.
Short answer
"Adjustment" on guillotine glass means three things: the limit setting that decides where the glass stops, the belt that carries it and remote pairing. All three are service jobs; there is no adjustment a user can make. The motor rarely fails; when it does it is usually replaced on site, not repaired.
Who does what?
| Job | User | Service |
|---|---|---|
| Cleaning the visible track | Yes, with a soft cloth | Also done at maintenance |
| Changing the remote battery | Yes | — |
| Limit setting (glass won't go fully down/up) | No | Yes |
| Belt check and adjustment | No | Yes |
| Pairing a new or spare remote | No | Yes |
| Motor replacement | No | Yes, on site |
Why users should not adjust it
A wrong limit or belt setting leaves the glass not closing fully, catching at a point or straining the motor. Opening the system can also affect the warranty. See guillotine glass won't close fully for causes and guillotine glass not working for the check order.
Motor: repair or replace?
- Guillotine motors rarely fail; most faults in the field come from objects in the glass path or lack of maintenance, not the motor.
- If a motor fails it is not repaired; the service team replaces it on site.
- Voltage fluctuations strain the motor most; have the electrical installation checked regularly. More in how a guillotine motor works.
Prevention: maintenance every 6 months
Guillotine glass needs maintenance every six months: track, belt and limits are checked. All our products carry a 2-year warranty, extended for customers who keep up regular maintenance (warranty and maintenance).
As an authorised Albert Genau manufacturing dealer, SkyArt Group installs and services guillotine glass in Istanbul with its own team. For adjustment or motor problems leave a service request; planning new guillotine glass or sliding glass? Start with a free survey.
