Zip blinds ship with the upper and lower limits already set. Adjusting limits or pairing a remote is not a user job: service does it, or we guide the customer by phone with remote support.
Short answer
Our zip blinds are made to measure and shipped with the upper and lower limits already set, so no adjustment is usually needed after installation. If you later need to pair a remote or change a setting, we do not recommend doing it on your own: our service team does it, or we give remote phone support and the customer performs the steps.
What is a limit?
A limit is the upper and lower point where the motor stops the blind. The blind is set to sit fully in the cassette at the top and stop at the right place at the bottom. If a limit drifts, the blind goes too far down, does not retract fully or jams in the cassette.
| Situation | Possible cause | What to do |
|---|---|---|
| Blind does not retract fully | Limit may have drifted | Ask for service or remote support. |
| Blind hits the bottom point or stops early | Lower limit setting | Ask for service or remote support. |
| Remote not responding | Battery, or remote not paired | Replace the battery first; otherwise service. |
| New remote needed | Lost or broken remote | Service pairs it, or remote support. |
Pairing a remote
Pairing is not a user job, so you either call our service team or phone us and carry out the steps together. If a leaf or twig is caught in the channel, clear it first (zip blind complaints and faults).
Motorised or manual?
Adjustment and remote topics matter on motorised systems. We do not recommend manual zip blinds; the difference from motorised is mostly accessories and the motorised system costs only a notch more, which you will hardly feel (motorised or manual?).
Service and warranty
All our products carry a 2-year warranty, extended for customers who keep up regular maintenance. SkyArt Group makes and installs zip blinds in Istanbul; the same service applies to Sky Zip roof blinds and vertical zip. We cover installation in how are zip blinds installed?.
For an adjustment or remote problem, leave a service request.
