A zip screen lasts 5–7 years on average, longer with regular cleaning and maintenance. The most common issue we see is branches and leaves getting caught in the side channel.
In short
A zip screen lasts 5–7 years on average, depending on use. Complaints are very rare: the fabric does not tear, and as long as the motor is fine nothing goes wrong. The most common problem is branches, leaves or flowers getting caught in the side channel; otherwise zip screens rarely cause trouble.
Common problems
| Problem | Likely cause | What to do |
|---|---|---|
| Screen catches while lowering | Leaves or branches in the channel | Stop, clean the channel, keep plants away |
| Dirty, dusty fabric | Outdoor dust, pollen | Soft brush with lukewarm, mildly soapy water |
| Motor not working | Remote battery, power, motor setting | Check battery and fuse; do not dismantle it, call service |
| Strain in storms | Very strong wind | Rated up to 120 km/h; retract in severe storms |
Warranty
All our systems carry a 2-year warranty. After that maintenance is paid, and customers who keep up regular maintenance get an extended warranty. Contact us for service.
