Gutters every 2–3 months, pergola and guillotine glass every 6 months, glass-roof gaskets every 6–12 months, remote batteries yearly. We put the care of all four products in one table and separated owner tasks from service work.
Short answer
An easy-to-remember maintenance calendar: gutters every 2–3 months, pergola and guillotine glass every 6 months, glass-roof gaskets every 6 months among trees (yearly otherwise), remote-control batteries about once a year. Regular maintenance also allows the warranty to be extended. Below we have gathered all four products in one table, separating what the owner can do from what the service team must do.
Maintenance calendar
| Product | When? | What is done? | Who? |
|---|---|---|---|
| Bioclimatic pergola | Every 2–3 months (especially at the start of autumn and spring) | Clearing leaves, twigs and bird droppings from the gutters | Owner |
| Bioclimatic pergola | As needed | Cleaning the louvres with water, hose and brush, or pressurised water/air | Owner |
| Bioclimatic pergola | Every 6 months | Mechanical and electronic maintenance; voltage regulator check | Service |
| Guillotine glass | Every 6 months | Track, belt/chain and limit-setting maintenance | Service |
| Guillotine glass | About once a year | Remote-control battery replacement (usually CR2032) | Owner |
| Winter garden (gasketed glass roof) | Every 6 months among trees, yearly otherwise | Gasket check and replacement if needed | Service |
| Zip screen | At regular intervals (more often under trees) | Check side tracks for leaves/twigs, clean the fabric | Owner |
What the owner should not touch
- The owner cannot adjust a guillotine glass or replace its chain/belt; call the service. Do not dismantle it: that voids the warranty.
- Pairing the remote is done by service; a spare remote cannot be paired in advance.
- A pergola has no manual closing handle during a power cut; a power supply (UPS) is recommended.
Warranty and maintenance
Maintenance after the warranty is chargeable; those who keep up regular maintenance get the warranty extended. More: is maintenance chargeable after the warranty?
For product detail see pergola cleaning and guillotine glass cleaning. SkyArt Group supplies the bioclimatic pergola, guillotine glass and winter garden as an authorised Albert Genau manufacturing dealer; to book maintenance, contact us.
