Guillotine glass opens by motor: with a wall switch or remote you stop the glass at any height. It cannot be opened by hand in a power cut, because the panels are belt-driven by the motor; if cuts are frequent we recommend a UPS. Do not force or dismantle it.
Short answer
Guillotine glass opens by motor, not by hand. It is operated with a switch, a remote or both. The panes move up and down and can be stopped at any height. In a power cut the glass cannot be opened by hand; the panels are belt-driven by the motor.
Step by step
| What you want | How |
|---|---|
| Open fully | Press down; panels stack at the bottom and the lower pane acts as a balustrade |
| Ventilate a little | Stop the glass at the height you want; an opening at the top avoids a direct draught |
| Close | Press up; when closed it insulates against noise, heat and water |
| Stop | Press stop while moving to leave the glass where you want |
Does guillotine glass open in a power cut?
No. The panels are belt-connected to the motor, so they cannot be lifted or lowered by hand without power. The system works normally once power returns. Where cuts are frequent we recommend a UPS power supply. Forcing the glass can damage the belt and bearings.
I press the remote and it won't open
- Circuit breaker: Check the breaker the system is on.
- Remote battery: The most common cause; remotes usually take a CR2032 coin cell.
- Switch: If there is a wall switch, try it; if the switch works but the remote doesn't, the remote is the problem.
- Noise: If the motor makes a sound but the glass doesn't move, the motor or belt may be at fault; call service.
Full check order: guillotine glass not working. Users cannot pair a spare or new remote; service does it.
How do you dismantle guillotine glass?
Don't. Opening or dismantling the system voids the warranty and the glass can skew and jam. For glass replacement or renovation, service works without fully removing the system thanks to the jointed side tracks. On safety, see can guillotine glass fall?
When opening
- Keep pots, objects and children out of the glass path; objects in the way are the most common cause of faults.
- Keep the remote out of children's reach.
- Maintenance every six months is essential for checking the track, belt and limits.
As an authorised Albert Genau manufacturing dealer, SkyArt Group installs and services guillotine glass in Istanbul. If you have a problem, leave a service request; for a new project we can also look at guillotine glass for a winter garden front.
